What our guests say:

Accommodation: Absolutely wonderful and very comfortable
Service: completely impeccable
Staff:  So so charming and friendly, quite faultless
 
Accommodation: excellent and so comfortable
Cuisine:  Wonderful and completely delicious
Service:  So caring, efficient, kind and nothing is too much trouble
Staff: so smiley and chatty and communicative – thank you!
 
Accommodation:  Very comfortable
Cuisine: delicious
Service: amazing
Staff: brilliant.  Completely perfect.  Very efficient
 
Accommodation:  Superb, comfortable.  Lovely details eg occitane in bathrooms.  Great design and gorgeous cosy bedrooms.
Cuisine: fantastic breakfast and teas
Service: 100% wonderful. Did nothing for ourselves
Staff: friendly, helpful, charming, adorable. Everyone in kitchen and out is completely wonderful.

Visitor book comments:

“A wild and wonderful weekend in a winter wonderland of perfection”
– The Macdonalds

“We can’t go skiing again as it will never be this good!  Thank you all for looking after us.  Lots of laughing and the best ski!X”
– Camilla Longin

“A truly exceptional weekend.  The bar has been raised!  Many thanks.”
– Jamie Hicks

“It was just one long rest of snow, food and fabulous company in such a beautiful place”
– Arabella Huddart

“Thank you all for looking after us all so well and in such a beautiful place.  We had a very very happy weekend”
– Dominic and Anna Blakey

A few comments that we’ve had over the past few days by email:

hi helen
thanks darling for a real laugh and for your excellent service.
your smile and sence of humour are worth a fortune both in business and life in
general !!!!!
hope you are having a bit of time out prior to the season proper..........
take care and thanks again to all your team
– Stevey D
 
 
Hi helen, been very busy with kids end of term discos and carol services and yes, it has taken me a while to recover!
Didn't get up to anything on birthday, just cosied up with stevie.
We all had such an incredible time and all couldn't believe how wonderful u were to us. I will never forget the weekend and thanku so so much.
– Ali
 
Hi Helen thanks for the lovely email.  You and the team were fantastuc thanks for everything.  
– Nick G
 
Dear Helen
Thanks so much.  It was an incredible few days away, felt like a week.
Wonderful in every way.
– Love Milly
 
Thank you so much for a truly wonderful weekend you guys made it so easy and incredibly comfortable - it is a bit of a shock to the system to be back at my desk!
Thank you thank you.
– Anna Blakey
 
Dear Helen
Once again, thank you for everything you did to make Ali's weekend completely fabulous. We all loved being with you. You were all so thoughtful and kind, and by so many sweet ways the time together was made effortless and delightful.
I really hope that Bella and I may be able to plan something for April, in which case we will meet again. She and I will look carefully at the website address below and then be in touch with George.
– Christopher
 
Thanks Helen.... it was a fab weekend which will be hard to beat!
– Jamie H

Hi, we had a fabulous time at the Chalet. It’s a really lovely place and the staff were fantastic. Unfortunately I managed to injure myself on Wednesday and couldn’t ski the rest of the week but everyone else had a great time as the weather was gorgeous.
The Prestige instructors were superb – we had such good fun with them and they were brilliant with the kids. The food in the Chalet was outstanding – much better than Descent last year!!!
Thanks
– Sian

If you have any questions, or would like to leave some feeback, please email us: